Privacy policy

PRIVACY POLICY
Last Updated: November 4, 2026

This Privacy Policy explains how the lezavento online store collects, uses, shares, and protects personal information when customers visit https://lezavento.shop, make a purchase, or contact customer support.

1. PERSONAL INFORMATION WE COLLECT
We may collect:
- Names, email addresses, and telephone numbers.
- Billing and shipping addresses.
- Order details, transaction information, and purchase history.
- Customer account information where applicable.
- Customer support requests and correspondence.
- Technical information such as IP addresses, browser characteristics, device details, and website interactions.

Payment credentials are handled by authorized payment providers. We receive transaction details necessary for order administration.

2. HOW WE USE INFORMATION
We may use personal information to:
- Process orders and payments.
- Prepare, fulfill, and deliver merchandise.
- Provide tracking information and shipping assistance.
- Handle returns, refunds, and exchanges.
- Respond to customer support inquiries.
- Prevent fraud and maintain website security.
- Improve our online store and customer experience.
- Send marketing messages where legally permitted.
- Meet accounting, tax, and other legal obligations.

3. LEGAL BASES FOR PROCESSING
Where required by applicable privacy law, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING
Our website may use essential cookies for shopping cart functions, checkout, website security, and customer preferences.

Optional analytics and advertising technologies may be used where configured.

Where legally required, we request consent before enabling non-essential tracking technologies.

Customers may manage supported preferences through available website privacy controls or browser settings.

5. SHARING INFORMATION
Necessary information may be shared with Shopify, payment processors, fulfillment partners, delivery carriers, customer support providers, fraud prevention services, and configured analytics or marketing vendors.

We may also disclose information where required by law.

6. SHOPIFY PLATFORM
Our online store uses Shopify's e-commerce infrastructure.

Shopify may process information to provide commerce services and for other purposes described in its applicable privacy notices.

For more information, visit https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS
Personal information may be transferred to or processed in countries outside a customer's place of residence.

Where required, appropriate international transfer safeguards will apply.

8. DATA SECURITY
We use reasonable organizational and technical safeguards designed to protect information from unauthorized access, loss, alteration, and disclosure.

No electronic storage or transmission system guarantees complete security.

9. DATA RETENTION
We retain information for as long as reasonably necessary to administer orders, provide customer support, prevent fraud, maintain required records, and comply with applicable law.

10. CUSTOMER PRIVACY RIGHTS
Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

They may also object to certain processing, withdraw consent, or opt out of specified advertising-related data uses.

11. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional privacy rights where relevant state privacy laws apply to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS
UK customers may have rights under the UK GDPR and related data protection legislation.

Eligible individuals may submit complaints to the UK Information Commissioner's Office.

13. MARKETING COMMUNICATIONS
Customers may unsubscribe from promotional emails using the instructions provided or by contacting customer support.

Necessary transactional communications may continue.

14. CHILDREN'S PRIVACY
Our store is not directed to children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable laws.

15. CHANGES TO THIS POLICY
We may update this Privacy Policy when our business practices, technology, or legal obligations change.

Updated versions will be published on our website.

16. PRIVACY CONTACT
Store Name: lezavento
Website: https://lezavento.shop
Email: saristuardyk@outlook.com

The actual data controller's verified legal identity and business address must be added before publication. The policy must also be reviewed against the store's actual cookie, marketing, and data processing settings.